March 2021 Update From Dolphins Plus
At Dolphins Plus Bayside, Inc. we are continuing to provide a healthy and safe environment for our dolphins, guests, and our team. To help reduce the risk/spread of COVID -19 we are following the safety protocols as recommended by the CDC. Here are some of the protocols we are putting in place at Dolphins Plus.
- We disinfect all high contact areas in between each scheduled program and again at the end of each day.
- We are following social distancing guidelines, maintaining physical distancing as required by the CDC.
- All guests, staff and interns are required to wear a mask while on property both inside and outside. No exceptions.
- We are screening our team members daily to help ensure they are safe and healthy.
- We are minimizing hand to hand interactions at the point of sales by accepting contactless payment methods and encouraging online purchases and can provide curbside delivery upon request.
- We are using a digital wavier system to allow guests to sign their waivers on their own personal devices.
- We have an outside kiosk for guest check-in, to prevent too many people from congregating in the gift shop/reservations area.
- We have hand sanitizer stations located on property. All staff and guests will be encouraged to wash their hands and/or use hand sanitizer frequently while at Dolphins Plus.
- Once checked in, guests will wait in an outside designated waiting area, 6 feet apart from other guests.
- Restrooms are limited to two people at a time to promote social distancing.
- All families will be spaced at least 6 feet apart in the educational briefing, which will be conducted outside underneath a briefing hut.
- All guests will be asked to use hand sanitizer just prior to entering the water with the dolphins.
- We have reduced our maximum numbers to allow for social distancing.
- Masks are required for any dockside program including but not limited to the Dolphin Dockside, Dockside Plus, Meet a Dolphin and all Dolphin Paint add-ons.
- The dolphin kiss behavior is not allowed as our veterinary team is trying to keep the dolphins as safe as possible. We have replaced the behavior with a hand kiss.
- Only 4 persons or one family are permitted inside the gift shop at one time.
We appreciate everyone’s cooperation and wish everyone good health and safety during these trying times.
Thank you,
DP Management
